Design is just complexity, distributed correctly.That’s what I do.

Product designer with 8+ years in fintech. I own the full process. Real money, real consequences, real users who depend on getting it right.

What I bring

01

Complex systems in regulated industries

Untangling dense, multi-step workflows in fintech and enterprise SaaS where real money changes hands, compliance isn’t optional, and clarity isn’t either.

02

End-to-end product design

From the first research session to the final handoff. I own the full process and stay involved until it ships.

03

Design systems & accessibility

Building standards that make products consistent and scalable. WebAIM certified and fluent in ADA compliance by default, not as an afterthought.

04

Cross-functional collaboration

I have worked with executives, VPs, engineers, and gone out with field reps to understand what they actually do. What ever it takes to get the reality not the assumptions.

Behind the complexity

Jay Shock

Everything is an assumption until you prove otherwise. That is not just something I say, it is how I work. Before I design anything I want to understand the real problem, not the one someone wrote in a ticket.

I am the person watching a magic trick who is not watching the trick. I am watching the decisions that made it work. That is just how I am wired and it is what makes me good at complex software.

I care about people. The users who live in the software all day and the teams building it. I have helped grow design departments, fought for the right roles, and genuinely believe if you want to grow you have to help everyone around you grow.

My philosophy

See itOwn itSolve itDo it

You can’t solve a problem you haven’t truly seen. Everything is an assumption until you prove otherwise. Own the reality, define your part, then go solve it. Rinse and repeat.

Certifications

Google UX DesignNN/g UX CertifiedWebAIM Accessibility

Where I specialize

UX Strategy0-1AccessibilityFintechEnterprise SaaSEnd-end design

Let’s build something that matters

Looking for a product designer who can navigate complexity, ask the right questions, and ship real solutions? I’d love to hear what you’re working on.